|
Sl.No
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Reason for Refund Failure
|
Resolution
|
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1
|
Expired Cheque
|
Your refund cheque has been expired. You
are requested to apply for refund reissue to claim your refund. The refund
reissue can be applied through online by following the procedure given above
|
|
2
|
Incorrect A/C No
|
The account number provided by you was
incorrect. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
3
|
House Locked
|
The refund cheque dispatched was returned
since the house was locked. You are requested to apply for refund reissue to
claim your refund. The refund reissue can be applied through online by
following the procedure given above.
|
|
4
|
Party Shifted
|
The refund cheque dispatched was returned
as the concerned party was not available at the address provided. You are
requested to apply for refund reissue to claim your refund by updating the
new address. The refund reissue can be applied through online by following
the procedure given above.
|
|
5
|
No such Address
|
The refund cheque dispatched was returned
as the address provided was incorrect. You are requested to apply for refund
reissue to claim your refund by updating the new address. The refund reissue
can be applied through online by following the procedure given above.
|
|
6
|
No such person
|
The refund cheque dispatched was returned
as the concerned person was not available at the address provided. You are
requested to apply for refund reissue to claim your refund. The refund
reissue can be applied through online by following the procedure given above.
|
|
7
|
Incorrect MICR code/unavailable
|
The MICR code provided by you was incorrect
or not provided. You are requested to apply for refund reissue by providing
the correct MICR code to claim your refund. The refund reissue can be applied
through online by following the procedure given above.
|
|
8
|
Account has been closed
|
The account number provided by you was
closed. You are requested to apply for refund reissue to claim your refund
with new account number. The refund reissue can be applied through online by
following the procedure given above
|
|
9
|
Account Description incorrect
|
The account description provided by you was
incorrect. You are requested to apply for refund reissue to claim your refund
with correct account description or with new account number. The refund
reissue can be applied through online by following the procedure given above.
|
|
10
|
Others
|
In case the reason for non-issuance, is
shown as ‘Other’ please check the below details and respond accordingly.
1. Address given for dispatch is a foreign
address: It is found from our records that you have requested the refund
cheque to be dispatched to a foreign address (as mentioned in your return of
income).Hence, you are requested to provide a valid Indian address. The
refund reissue can be applied through online by following the procedure given
above.
2. Death of person and account is on hold.
In case of death of an assessee, legal heir can do the following steps: Need to approach to CPC with request and
await for CPC
· communication in this regard. On receiving the communication, kindly
contact your
· jurisdictional AO along with relevant
proof. After verification, if the
Jurisdictional AO approves the
· legal heir claim, refund will be routed to
your bank account.
3. Account is under attachment by court/IT.
4. Account holder KYC is pending.
5. Account details given are other than
Current Account or Saving Bank Account.
6. Minor assessee has attained majority and
fresh documentation is pending.
For the above reasons 1, 3, 4, 5, 6 and for
any other reason which is not reflected above please contact SBI Call center
18004259760 for further details
|
|
11
|
Mandatory fields missing:(Account
Number/Account Name/Account Type/Address1/City/State/Pincode)
|
Mandatory fields like Account Number,
Account Name, Account Type, Address line 1, City, Pincode were not provided
by you. You are requested to apply for refund reissue to claim your refund by
providing the above mentioned mandatory details. The refund reissue can be
applied through online by following the procedure given above.
|
|
12
|
Incorrect A/C Number Length
|
The account number provided by you was
incorrect. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
13
|
Invalid A/C Number
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
14
|
Invalid A/C Number: Between two special
characters there should be atleast one alphabet/number
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
15
|
Invalid A/C Number: First Character in A/C
No should be an alphabet/number only
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
16
|
Invalid A/C Number: Last Character in A/C
Number should be a number
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
17
|
Invalid A/C Number: Numeric string between
alphabets or special characters cannot be all zeros
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be applied
through online by following the procedure given above.
|
|
18
|
Invalid character in A/C Number
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following the procedure given above.
|
|
19
|
Address not valid: Invalid characters or
too long address
|
The address provided by you was too long.
You are requested to apply for refund reissue by providing the correct
address to claim your refund. The refund reissue can be applied through
online by following the procedure given above.
|
|
20
|
Invalid character in Account Name or Name
too short
|
The account name provided by you had
invalid character or name too short. You are requested to apply for refund
reissue by providing the correct account name to claim your refund. The
refund reissue can be applied through online by following the procedure given
above.
|
|
21
|
No numeric digit in Account Number
|
The account number provided by you was
invalid. You are requested to apply for refund reissue by providing the
correct account number to claim your refund. The refund reissue can be
applied through online by following procedure given above.
|
|
22
|
Invalid IFSC code
|
The IFSC code provided by you was invalid.
You are requested to apply for refund reissue by providing the correct
account number to claim your refund. The refund reissue can be applied
through online by following above.
|
|
23
|
Name mismatch with Bank account holder
|
The account number provided by you had a
name mismatch. You are requested to apply for refund reissue by providing the
correct account number or name to claim your refund. The refund reissue can
be applied through online by following
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